First Response Disaster Team is a family owned and operated restoration contractor. We work with homeowners, business owners, property managers, realtors, roofers, plumbers and insurance agents and adjusters throughout Volusia, Flagler, Brevard and Seminole counties as well as the greater Orlando area.
As a Certified General Contractor in the state of Florida, First Response will dry out your water damage, remediate your mold damage, and restore your fire or smoke damage. We are timeline driven. Our main goal is to return your home to its original condition as quickly as possible.
First Response brings a refreshing sense of empathy and professionalism to the restoration industry. We help people through difficult times!
Ken and Anne-Marie truly enjoy bringing a refreshing sense of empathy and professionalism to the restoration industry. Previous experience working with American Express encouraged them to create their business model of “Emergency Response with a strong ethical culture.” They have incorporated American Express’ “Blue Box Values” such as the importance of customer relationships, quality of service, integrity, teamwork, respect, citizenship and accountability into their corporate culture.
As a Certified General Contractor as well as Licensed Mold Remediator, it is important to Ken and Anne-Marie that First Response is able to guarantee your satisfaction during any restoration or remediation project.
Taylor initially joined our team as an Administrative Assistant and was quickly promoted to Office Manager. Her organizational skills and ability to multi-task are instrumental in keeping jobs flowing smoothly and getting our homeowner’s and business owner’s lives back to normal as quickly as possible. And during her first year with First Response, she accomplished all of this while completing her Bachelor’s degree in Criminal Justice at the University of North Florida! Our busy, fast-paced restoration company has many moving parts, and we are continually impressed with how Taylor keeps everyone and everything moving in the right direction.
As Ken and Anne-Marie’s eldest son, Zac is also FRDT’s PROJECT MANAGER. Zac has been in his current position for over two years and is responsible for scheduling and coordinating technicians and subcontractors for each job, as well estimating jobs. With years of experience in other areas of construction such as being a part of building The Wizarding World of Harry Potter at Universal Studios! Zac brings innovative ideas to help grow and better the team. When Zac is not working, he is big into fitness. He also enjoys spending time with his fiancé Danielle.
As one of FRDT’s first employees, Brandon has been with the company since the beginning and is currently the Operations Manager. Hardworking and responsible, Brandon creates an example for technicians to follow. He is great at explaining the process to customers, dealing with any issues the technicians experience in the field, and always keeping employee morale up. As a family man, Brandon enjoys the family-like atmosphere FRDT has created. He also enjoys fitness, working out every morning with his brother and fishing with other employees.
Alex (also known as AJ) wears many hats here at FRDT. He began his career as a technician. Eager to take on more responsibility, AJ moved on the conducting initial meetings with customers, as well as writing the estimates. Recently, he has made the transition from field to office. He is now more involved in the administrative side of each project. AJ’s extensive knowledge of all things remediation or restoration related helps to fully explain the process to customers and maximize coverage when dealing with insurance. AJ is currently finishing his bachelor’s degree from UCF in business. When he isn’t studying or spending time with his growing family, AJ enjoys fishing and surfing.
Another son of Ken and Anne-Marie, Alex began working for the company on big jobs when he was still in high school. Now full-time, Alex is an excellent team Leader, always willing to take on more responsibility. He is hardworking, reliable, and enjoys the excitement of the unknown associated with emergency restoration. Alex has recently adopted his beautiful pup Coda, whom you are likely to see if you stop by the office. Alex enjoys fishing and spending time with his girlfriend Hailey.
Clyde loves, food, sleep, and helping people through difficult times.