Our customers' peace of mind is what matters to us.
“I would like to say thank you, First Response for making a very stressful situation as easy as possible.
Your guys were at my house in less than 25 minutes and were very professional . Out of this entire process, your team has been the only ones to make the process easy.
Thank you again for your fast, professional, and caring service!”
“We have to say that dealing with a disaster in our home was extremely over whelming and the swift response and total professionalism of your team put us
right at ease knowing that we were in great hands. Your assistance in dealing with insurance adjusters and the repair process was invaluable. We will definitely recommend your team to everyone. Thank you.”
Irv and Kim E., Ormond Beach, FL
“When we awoke early in the morning to find 1-2 inches of water on the floor of our condo we didn’t know who to call. I went on the internet and found First Response’s website. It was easy to read and they guaranteed a 30 minute response. I called and spoke to Ken Poulin and told him what the problem was and he said he would be right there.
Ken and his team were there in 21 minutes and immediately started to raise furniture up away from the water and remove the water. They then set up dryers and dehumidifiers to ensure that everything dried out to prevent mold from forming.
I was impressed with their professionally and that they aren’t a 9 to 5 company. They stayed until everything was dry. The sub contractors they brought in did a great job and the repairs were done in quick fashion.
We were very pleased with every aspect of the repairs and we now have a newly remodeled home that all of our neighbors are envious of.”Dave and Debra F., New Smyrna Beach, FL
“There can’t be many roofing jobs where an emergency response team is called upon three times in two weeks. We are grateful that Ken Poulin of First Response Disaster Team was an advocate for us, the homeowner, to preserve and protect our property from further damage. Ken’s immediate response, his explanations and methods to determine the extent of water intrusion into our home, his tracking of moisture readings, the two week use of his equipment to dry out the attic and interior walls of the house and his use of an antimicrobial product gives us peace of mind that we will not be facing mold remediation in the future. We have recommended First Response Disaster Team to a neighbor and wouldn’t hesitate to do so again.”Jack and Judy B., Titusville, FL