Our customers' peace of mind is what matters to us.
“When we awoke early in the morning to find 1-2 inches of water on the floor of our condo we didn’t know who to call. I went on the internet and found First Response’s website. It was easy to read and they guaranteed a 30 minute response. I called and spoke to Ken Poulin and told him what the problem was and he said he would be right there.
Ken and his team were there in 21 minutes and immediately started to raise furniture up away from the water and remove the water. They then set up dryers and dehumidifiers to ensure that everything dried out to prevent mold from forming.
I was impressed with their professionally and that they aren’t a 9 to 5 company. They stayed until everything was dry. The sub contractors they brought in did a great job and the repairs were done in quick fashion.
We were very pleased with every aspect of the repairs and we now have a newly remodeled home that all of our neighbors are envious of.”Dave and Debra F., New Smyrna Beach, FL
“Our experience with First Response has been great. When our condo was flooded, First Response was there within an hour to begin to assess the damage and perform the clean-up. And, their cooperation with everyone involved in this project, from our insurance adjuster to our condo manager to our general contractor has been outstanding.We would certainly recommend First Response to anyone experiencing any type of disaster to their home and personal property.Thanks for your hard work!”
Dan H., New Smyrna Beach, FL
“I found First Response through the Service Magic website on Sept 15.
Ken was one of three people to call me about my mold problem, and the first to provide an estimate.
We exchanged several calls and e-mails, and by Sept 20 we had a signed contract and the work started.
Within two days, Ken identified the source of the mold and finished the clean-up.
He also provided pictures and a detailed report of the completed work, which helped me settle my claim with the insurance company.
I hope I never have mold trouble again, but if I do, First Reponse will be the company I call.”
Bret M., Cape Canaveral, FL
“We couldn’t have gotten through our flood disaster without Ken and all of the First Response Disaster Team! Because of them, we lost very little furniture or personal belongings. They are hard, hard workers and worked diligently from start to finish and put us back together again!
I cannot recommend the First Response Disaster Team enough!”
Pam B., New Smyrna Beach