Our customers' peace of mind is what matters to us.
“Having water damage to one’s home is an unpleasant experience, but working with Ken from First Response Disaster Team made the disaster seem manageable. First, Ken was quite calm and had a positive attitude about everything. One could tell that he had a plan in mind, and we methodically worked through the plan. I chose a subcontractor that was not very professional, but Ken helped me work with them and even met with them when he didn’t have to get involved. Ken’s employees were always polite and helpful, and Ann-Marie was knowledgeable about all the insurance paperwork involved. First Response Disaster Team did a great job for us and kept us (mostly) sane.”
Julie F., New Smyrna Beach, FL
“I found First Response through the Service Magic website on Sept 15.
Ken was one of three people to call me about my mold problem, and the first to provide an estimate.
We exchanged several calls and e-mails, and by Sept 20 we had a signed contract and the work started.
Within two days, Ken identified the source of the mold and finished the clean-up.
He also provided pictures and a detailed report of the completed work, which helped me settle my claim with the insurance company.
I hope I never have mold trouble again, but if I do, First Reponse will be the company I call.”
Bret M., Cape Canaveral, FL
“Just a few words to tell you how impressed and thankful I was that your company I called for my flood emergency. Even though you were probably 30-40 miles away at the time, you turned around to rush to my aid. I felt that I had found new friends. Your team was committed and worked quickly to remove the water and limit any further damage. Your willingness to co-ordinate with me and my insurance company was greatly appreciated. Taking pictures categorizing my losses and e-mailing them to my insurance agent was an additional blessing since I am not real computer-savvy. All the extra steps you took to help me through this made me feel that you were family and gave me great comfort.”
Edwenna H., Edgewater, FL
“We couldn’t have gotten through our flood disaster without Ken and all of the First Response Disaster Team! Because of them, we lost very little furniture or personal belongings. They are hard, hard workers and worked diligently from start to finish and put us back together again!
I cannot recommend the First Response Disaster Team enough!”
Pam B., New Smyrna Beach