Our customers' peace of mind is what matters to us.
“I would like to say thank you, First Response for making a very stressful situation as easy as possible.
Your guys were at my house in less than 25 minutes and were very professional . Out of this entire process, your team has been the only ones to make the process easy.
Thank you again for your fast, professional, and caring service!”
“When we awoke early in the morning to find 1-2 inches of water on the floor of our condo we didn’t know who to call. I went on the internet and found First Response’s website. It was easy to read and they guaranteed a 30 minute response. I called and spoke to Ken Poulin and told him what the problem was and he said he would be right there.
Ken and his team were there in 21 minutes and immediately started to raise furniture up away from the water and remove the water. They then set up dryers and dehumidifiers to ensure that everything dried out to prevent mold from forming.
I was impressed with their professionally and that they aren’t a 9 to 5 company. They stayed until everything was dry. The sub contractors they brought in did a great job and the repairs were done in quick fashion.
We were very pleased with every aspect of the repairs and we now have a newly remodeled home that all of our neighbors are envious of.”Dave and Debra F., New Smyrna Beach, FL
“We couldn’t have gotten through our flood disaster without Ken and all of the First Response Disaster Team! Because of them, we lost very little furniture or personal belongings. They are hard, hard workers and worked diligently from start to finish and put us back together again!
I cannot recommend the First Response Disaster Team enough!”
Pam B., New Smyrna Beach
“Having water damage to one’s home is an unpleasant experience, but working with Ken from First Response Disaster Team made the disaster seem manageable. First, Ken was quite calm and had a positive attitude about everything. One could tell that he had a plan in mind, and we methodically worked through the plan. I chose a subcontractor that was not very professional, but Ken helped me work with them and even met with them when he didn’t have to get involved. Ken’s employees were always polite and helpful, and Ann-Marie was knowledgeable about all the insurance paperwork involved. First Response Disaster Team did a great job for us and kept us (mostly) sane.”
Julie F., New Smyrna Beach, FL